NWD Training Platform

How can No Wrong Door help me?

The No Wrong Door Virginia Training Platform houses trainings, documents, and other important material. Create your account today to:

  • Complete person-centered options counseling initial training modules 1 – 5
  • Complete the annual person-centered options counseling refresher course (required of all Person-Centered Options Counselors)
  • Complete the annual NWD Security Training (required of all NWD system users)
  • Browse other NWD training opportunities and documents

Virginia Person-Centered Options Counseling Statewide Standards Training

Person-Centered Options Counseling is an interactive decision support process whereby individuals are supported in making long-term support choices in the context of their unique preferences, strengths, needs, values, and circumstances. Person-Centered Options Counseling is provided by individuals trained and practicing according to Virginia's Statewide Standards.

The NWD Training Platform provides training modules, annual refresher training, and resources for practicing Person-Centered Options Counseling according to Virginia's Statewide Standards. The following chart provides an overview of Person-Centered Options Counseling Statewide Training Requirements in Virginia.

Training Requirements

Annual refresher: Required for Person-Centered Options Counselors, recommended for Staff Who Determine the Need for Person-Centered Options Counseling, those who supervise Person-Centered Options Counselors, and Executive Directors.

Person-Centered Trauma-Informed Care

No Wrong Door Virginia (NWD) recognizes the intersectional impact of social isolation and trauma on health and community living. Growing attention in research and practice suggests social isolation and experiences of trauma are related and can negatively impact biological, psychological, social, and spiritual well-being across the lifespan. The relationship among social isolation, trauma, and transitions is an essential linkage to make within the Long Term Services and Supports (LTSS) workforce. Providing person-centered care that is also trauma-informed can equip us to respond to peoples’ life experiences. Like person-centered care, trauma-informed care is strengths-based in its foundation, drawing upon story, voice, and choice in its application. This section provides resources for learning about person-centered trauma-informed care, an approach that is consistent with Virginia's Statewide Standards for practicing Options Counseling. Over the next two years, NWD will integrate a trauma-informed lens into our training approaches and offer in-person and online training in trauma-informed care and LTSS in partnership with VCU’s Department of Gerontology and Virginia Partnership for People with Disabilities. Please check back here for more information.

6 Principles of Trauma-Informed Approaches

Virginia's Trauma-Informed Community Networks

Would you would like to learn more about trauma-informed care? Across Virginia, multi-disciplinary coalitions, often called Trauma-Informed Community Networks (TICN), are forming to share information and resources across sectors of health and human services. Keep in mind that the level of focus on multi-generational aspects of trauma varies from region to region. The TICN in your region may primarily focus on Adverse Childhood Experiences (ACEs); your involvement could help to broaden the scope to include older people and people with disabilities. To connect with a TICN in your region, visit the Campaign for a Trauma-Informed Virginia.

Reference Materials

Behavioral Health & Health Care


Long-term Services and Supports