Contact Us

Strategic Partnerships

 Sara A. Link
No Wrong Door Director
Virginia Department for Aging and Rehabilitative Services
(804) 662-7049


 Rosemary G. Seltzer
No Wrong Door Governance Specialist
Virginia Department for Aging and Rehabilitative Services
(804) 662-7672


 Adrienne Johnson
Executive Director
Virginia Navigator
(804) 525-7735

Statewide Expansion

 Erika Yssel
No Wrong Door Expansion Specialist
Virginia Navigator & Virginia Department for Aging and Rehabilitative Services
(804) 385-3645


 Michele James
No Wrong Door Trainer
Virginia Department for Aging and Rehabilitative Services
(804) 662-9325

Adult Services & APS

 Annette R. Sherman
Senior Systems Analyst
Virginia Department for Aging and Rehabilitative Services
(804) 662-9317


 Bet Gray
Business Systems Analyst
Virginia Department for Aging and Rehabilitative Services
(804) 662-7133


 Paige L. McCleary
Director
Adult Protective Services Division
Virginia Department for Aging and Rehabilitative Services
(804) 662-7605


Call Center / Technology Help Desk

 Carolyn Mines
No Wrong Door Technology Help Desk (Public Sector)
Virginia Department for Aging and Rehabilitative Services
(804) 662-9559


 Erika Yssel
No Wrong Door Expansion Specialist (Private Sector)
Virginia Navigator & Virginia Department for Aging and Rehabilitative Services
(804) 385-3645


Technology Management

 Christy Miller
Home and Community Based Services IT Operations Manager
Virginia Department for Aging and Rehabilitative Services
(804) 662-9321


 Leonard Eshmont
Home and Community Based Services Systems Director
Virginia Department for Aging and Rehabilitative Services
(804) 662-9800


 Ernie Steidle
Chief Operations/Chief Information Officer
Virginia Department for Aging and Rehabilitative Services
(804) 662-7010

Provider Database Management

 Katie Benghauser
Director of Operations / No Wrong Door Provider Database Manager
Virginia Navigator
(804) 525-7730